Refund policy

 

Thank you for shopping with us! We hope you love your purchase, but if you need to make an exchange, please review our policy below:

Returns:

• Items can be returned for exchange only within 14 days of delivery.
• Items must be unworn, unwashed, and in original condition with tags attached.
• Proof of purchase is required for all returns.
• Pre-order items are non refundable and can only be exchanged after they have been delivered. 

Exchanges:

• Exchanges are available for the same item in a different size or color.
• If the desired size or color is unavailable, a store credit will be issued.

Damaged Items:

• If your item arrives damaged, please contact us within 48 hours of receipt.
• We will provide a full refund or replacement for items damaged in transit.

How to Return:

1. Contact our customer service team at handgullyservice@gmail.com with your order number and details of the item you wish to return.
2. Follow the instructions provided by our team to ship the item back to us.

Non-Refundable Items:

• All sales are final sale and cannot be refunded unless damaged in transit. 

Thank you for your understanding and support!

For any questions, please contact our customer service at handgullyservice@gmail.com